Starbucks Forced To Apologize After Post-Cop-Ban #DumpStarbucks Campaign Goes Viral

Starbucks was forced to apologize on its website after an incident in a Tempe, Arizona, where a barista asked six police officers to leave the location, went viral. Additionally, the company has deployed its EVP/President of U.S. Retail to Tempe Sunday night after speaking to the city’s police chief.

In a statement addressed to “Chief Moir and the entire Tempe Police Department,” Starbucks apologizes for the July 4th incident, calling it “completely unacceptable”:

Thank you, Chief Moir, for the conversation today.  On behalf of Starbucks, I want to sincerely apologize to you all for the experience that six of your officers had in our store on July 4.

When those officers entered the store and a customer raised a concern over their presence, they should have been welcomed and treated with dignity and the utmost respect by our partners (employees). Instead, they were made to feel unwelcome and disrespected, which is completely unacceptable.

At Starbucks, we have deep appreciation for your department and the officers who serve the Tempe community. Our partners rely on your service and welcome your presence, which keeps our stores and the community a safe and welcoming place.

The apology continues, with Starbucks EVP Rossann William stating:

Our strong relationship with the Tempe Police Department has provided us the opportunity to host several “Coffee with a Cop” events in area stores, which bring residents and police together to discuss relevant issues and find common ground. We look forward to continuing to strengthen our relationship with you, and we agree that the experience of your officers requires an important dialogue – one that we are committed to being part of.

What occurred in our store on July 4 is never the experience your officers or any customer should have, and at Starbucks, we are already taking the necessary steps to ensure this doesn’t happen again in the future.

I will be in Tempe this evening and welcome the opportunity to meet with any of you in person to address concerns or questions.

As we reported yesterday, a barista asked six police officers to leave the store – or move out of a customer’s line of sight – because they were making a customer feel “unsafe”, according to Business Insider which first reported the snafu.

As a result, the hashtag #DumpStarbucks started trending on Twitter after the Tempe Officers Association tweeted out a “Dump Starbucks” logo that was first used in 2012 to protest the company’s support of same sex marriage.

Six officers, including military veterans, were in the Starbucks – on the 4th of July of all days– to get drinks. A barista then asked them to leave because a customer “did not feel safe” with them present. The officers reportedly left without any confrontations, but the Tempe Officer’s Association said at the time that “such treatment has become all too common in 2019” and said it will “look forward to working collaboratively” with Starbucks to address the incident.

The issue was a topic of discussion on Fox News Sunday, where the President of the Tempe Officers Association said he hopes the issue “encourages a national dialogue”.

via zerohedge


  1. With respect to the Starbucks incident, the employee that did not exercise common sense should be terminated as a way for the company to show real concern over such incident and to make it clear that this will not be tolerated.
    In my opinion the customer that felt unsafe by being in the presence of six officers must have some sort of issue with law reinforcement perhaps a history /rap sheet? the way I look at it the customer should have been asked to leave
    But then I am an old independent conservative voter that does not got to such establishment to begin with.

    1. I agree 100%. The only reason any customer should feel unsafe is perhaps they are guilty of some crime or illegal.

  2. I’ll go to a starbucks when they start donating millions to the WAR WOUNDED VETERANS and those that support OUR VETERANS!

    I want FLAGS flying high and PROUD.

    This nation was NOT CREATED, nor KEPT SAFE by useless whiners sobbing into their lattes.

    And without those VETERANS they would be sleeping on hard mats on a concrete floor between 16 hour shifts in a COMMUNIST CONTROLLED SWEATSHOP.

  3. I’m getting tired of the leftist disrespect for authority. Ironically, the same leftists who hate our law enforcement and military, want the government to use its power to rob other people of their rights, property, and money.
    Several leftist owned coffee shops that didn’t want law enforcement officers as customers, ended up going out of business because they had been robbed so many times.

  4. Close all the stores–they are continually knowing the country and making bad or poor comments about persons and what they want to do with our nations—GET OUT IF YOU THINK WE ARE BAD—STARBUCKS MAKE MORE BAD COMMENT THEN MOST

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